Privacy Policy

Harmony Voice Academy ("we", "us", or "our") is committed to protecting the privacy of individuals who use our services, including those who visit our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies.

Personal Data We Collect

We collect personal data when you interact with our site and services. This may include:

- Information you provide directly: Such as your name, contact details, and information related to the singing lessons, vocal coaching, or other services you are interested in or enroll in. This information is typically provided when you register for a class, book a session, or contact us through our online forms or other communication methods.

- Information about your use of our site: This includes details about your visits to our online platform, such as the pages you view, the duration of your visit, and how you interact with the content.

- Technical information: Such as your IP address, browser type, operating system, and device type.

How We Use Your Personal Data

We use your personal data for various purposes, including:

- Providing and managing the services you request, such as scheduling lessons, managing your account, and communicating with you about our services.

- Operating, maintaining, and improving our online platform and services.

- Responding to your inquiries and providing customer support.

- Sending you information about our services, updates, or promotional materials (where you have provided consent or where permitted by law).

- Ensuring the security and integrity of our services and preventing fraud.

- Complying with legal obligations.

Legal Basis for Processing

Our legal basis for collecting and using the personal data described in this policy depends on the personal data concerned and the specific context in which we collect it. We will collect personal data from you only where:

- We need the personal data to perform a contract with you (e.g., to provide the singing lessons you have booked).

- The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for improving our services, communicating with you, or ensuring security).

- We have your consent to do so.

- We need to process your personal data to comply with a legal obligation.

If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as the possible consequences if you do not provide your personal data).

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Sharing and Disclosure

We do not sell your personal data. We may share your personal data with third parties only in the following circumstances:

- With service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, and customer support. These third parties are obligated to protect your personal data and use it only for the purposes for which it was disclosed.

- With your consent.

- When required by law, such as to comply with a subpoena or other legal process.

- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

- In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal data may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect the personal data we collect and store. While we strive to protect your personal data, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted through our online platform.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These may include:

- The right to access your personal data.

- The right to request rectification of inaccurate personal data.

- The right to request erasure of your personal data.

- The right to request restriction of processing of your personal data.

- The right to object to the processing of your personal data.

- The right to data portability (receiving your personal data in a structured, commonly used and machine-readable format).

- The right to withdraw consent at any time (where processing is based on consent).

- The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

International Data Transfers

As we operate globally, your personal data may be stored and processed in countries outside of your own. When we transfer your personal data internationally, we take steps to ensure that your personal data receives an adequate level of protection in accordance with applicable data protection laws.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device. We use cookies to operate and improve our online platform, analyze usage, and personalize your experience. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our site or by other means as required by law.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by writing to the following address:

Harmony Voice Academy
5-12 Sakura Street, 3F
Shibuya, Tokyo, 150-0041
Japan